For all returns and exchanges on orders or products through Bereb Herbal Cosmetics, contact our Customer Service Department at 1-714-504-1569 for additional information necessart to return an order and process credit.

When and if returning orders, when packaging items, please do so in the original packaging and enclose the all original packaging with the product.


Bereb Herbal Cosmetics
1000 Ortega Way Stc. C
Placentia, CA 92870


Important Note: Unfortunately, shipping fees are non-refundable and you are responsible for any costs incurred for insuring and shipping your order back to us unless there was a shipping error or product damage so please place your orders thoughtfully.

Shipping Errors and Damages

Please call us right away at 1-714-504-1569 or email us if your order arrived damaged or if a packaging error occurred; please provide us with your order number, name, address, and a description of what happened. We will let you know what to do next. If a replacement item is in stock, we will ship it to you immediately.